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Coming soon - tweens wear and a collection in white

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FAQs

Shipping

1) What is your shipping policy?
We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order.
2) Do you ship internationally?
Yes, we do. For international orders, we charge a standard shipping rate of USD 15 per order. For additional information, please contact us at hello@ihaworld.com
3) How can I check the status of my order?
When your items are in transit to you, we will send you a shipment notification email, which will contain tracking information that you can use to track each parcel.If you have placed an order but have not received a notification email from us, please contact us at hello@ihaworld.com.

Return

1) What is your return and exchange policy?
Our products are handcrafted and we follow a strict quality protocol. However if you are not happy with the purchase, we will accept exchanges as long as they are in original condition (unworn, unwashed and undamaged with tags).You can inform us within 3 days of receipt of order to the provided address and we will be happy to provide an exchange or an Iha store credit. Please send us an exchange/return request at hello@ihaworld.com.
2) What if my items arrive damaged, defective, or incorrect?
If you receive a damaged or incorrect item, contact hello@ihaworld.com with your order number and description of the damaged item. We,ll make sure you,re taken care of.

Custom

1) Is custom sizing chargeable?
We do not charge for customization.
2) How does custom sizing work?
While placing an order, please select ‘custom’ from the size option. We will call you as soon as the order is placed and note down the requirements.
3) Do I have to keep sharing my custom size every time I place my order?
No, you don’t. We record it the moment you share it with us. For subsequent orders we use the size details as recorded. However, do keep us posted if there is a change in your body measurements.

Stores

We do offer bespoke services. Please do get in touch with us with any questions related to customized sizing. To find out how an apparel fits, consult our size and fit notes on all of our product pages. If you need additional help, email us at hello@ihaworld.com

1) Are there any stores that carry your product so that I can try them on?
Presently, we do not have our own physical store. However, you can find us in a select number of multi-designer boutiques like Taj Khazana, Vayu Design and Living, Pernia’s pop-up store, Amethyst, Anonym, Paperboat Collective, Options, etc. In addition, we also participate in select pop-ups with a wider range of our collection, both in India and international destinations.

Products

1) What Fabrics do you use?
We use mostly cotton, handwoven handspun cotton (khadi), handwoven chanderi etc. We do no use polyester or poly blend fabric. All our fabrics are eco friendly and bio degradable.
2) Are the products handcrafted?
All our products are handcrafted. We work very closely with the craftsmen to create the products. It is a constant experimentation on design and craft. We strive to offer handcrafted products, comparable to the best in the industry at extremely accessible pricing.

AdditionalQuestions

Just email us at hello@ihaworld.com and we will get back to you. Happy shopping!